Travel · Government of Dubai Media Office ·

Uber and Dubai Airports open rider waiting lounge at DXB Terminal 3

Summary

Uber, in partnership with Dubai Airports, has opened a dedicated rider waiting lounge at Dubai International (DXB) Terminal 3. The facility includes a designated entrance, clear queue signage, and organized dispatch boards to guide passengers to the official UberX and Careem Comfort pickup queue. It was announced on August 17, 2026, as part of the Dubai Civility Committee's efforts to maintain order and operational excellence.

Why it matters

Travellers arriving at DXB Terminal 3 who use Uber or Careem will now have a clearly marked, structured waiting area for pickups, which should make finding the correct queue and connecting with drivers faster and less confusing.

Dubai / UAE impact

The new lounge improves the ground-transport experience at Dubai's main international airport, directly benefiting residents and visitors arriving through Terminal 3.

In line with the Dubai Civility Committee’s objectives to preserve the aesthetic appeal, order, and operational excellence of the Emirate, Uber, in partnership with Dubai Airports, today announced the opening of a dedicated rider waiting lounge at Dubai International (DXB) Terminal 3. An Elevated Ar

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